Real-world strategy, operations, and growth advice from 20+ years in the trenches.
I was spending 8 hours a week on scheduling, client intake, and follow-ups. That's 400 hours a year of non-billable work.So I built an AI assistant to handle...
I met with a new client recently to begin a growth mandate. Incredible people. Young company, about two years in, running a wholesaler model. They have a strong...
This might be a more direct take than some people expect to see from a business consultant. But I've had enough conversations about employee expectations lately that it's...
I know this might sound odd coming from someone who runs a consulting firm. But I think big consulting is just too expensive, and it's a real problem for the...
I spent 20 years working at big banks, helping people and business owners have a better banking experience. When I made the shift to working directly with small and...
Here's a statement that makes people uncomfortable: if you have more than 20 employees and you haven't placed anyone on a Performance Improvement Plan or let anyone go in...
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